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FAQ

About My House By Marine

What makes My House by Marine different from other home decor shops?

My House by Marine focuses on curated, handcrafted, and artistically inspired home decor. Many pieces are hand painted, handmade, or carefully sourced vintage finds. The collection reflects Marine’s global
design influences and her passion for color, symmetry, and distinctive design.

Are your pieces handmade or one of a kind?

Many items are handcrafted, hand painted, or curated vintage pieces. Because of this, some products are available in limited quantities or may be completely one of a kind.

What design style inspires your collections?

The designs reflect a fusion of global influences inspired by Marine’s life experiences in Morocco, Nigeria, and her travels throughout the world. Many pieces blend African, Asian, and European artistic traditions with styles that work beautifully in modern or traditional American homes.

Orders & Shipping

How quickly are orders shipped?

Orders typically ship within one business day.

Please note that Sunday is our off day, so orders placed on Sunday will be processed the following business day.

Do custom or special orders take longer to ship?

Yes. Special or custom orders may require additional production time depending on the work involved. Estimated turnaround times will be provided when applicable.

Do you ship internationally?

Yes, international orders may be available depending on the item and shipping destination. Buyers are responsible for any customs duties or import taxes that may apply in their country. My House by Marine is not responsible for delays caused by customs.

Returns & Exchanges

What is your return policy?

Returns and exchanges are accepted within 30 days of delivery, no questions asked. Buyers are responsible for return shipping costs unless the item arrived damaged, the wrong item was sent, or an order mistake occurred.

Do items need to be returned in original condition?

Yes. Items must be returned in their original condition. If an item is returned damaged or altered, a deduction may be applied for the loss in value.

What if my item arrives damaged?

If your order arrives damaged or incorrect, please contact us as soon as possible so we can resolve the issue.

Products & Collections

Are vintage items truly vintage?

Yes. Curated vintage pieces are carefully sourced and selected for their craftsmanship, character, and design appeal.

Will sold out items be restocked?

Some items may return if additional pieces are available, but many items—especially vintage or handcrafted pieces—are available in limited quantities and may not be restocked.

Can your dinnerware and ceramics be used every day?

Many ceramic and hand painted pieces are designed to be both decorative and functional, making them suitable for everyday use as well as special occasions.

Need more help?

For questions about orders, products, or returns, please fill out the form below.